Last updated: September 19, 2026

Edwards VoIP Solutions (“Evoipsolutions”, “we”, “us”) and its affiliates are dedicated to protecting your privacy and the confidentiality of the personal information we collect. This policy explains how we collect, use, maintain and, in limited circumstances, share personal information.

Information we collect

Through this website

Directly: when you submit a form or email us, we collect the information you provide — typically your name, business name, email address, phone number and city.

Automatically: our hosting provider records standard technical data such as IP address, browser type, pages visited and referring site. This is used for security and to understand which pages are useful.

Communication monitoring

We may monitor or record interactions with our support and sales staff to improve service quality, support our employees and maintain security, where permitted by law.

Publicly accessible platforms

Content you choose to share publicly — for example on a review site or social platform — may be read and used by others. To request removal of content you have shared with us, email privacypolicy@evoipsolutions.com.

Service usage

Where we provide telephone, network, camera or access control services, we may collect call detail records, IP addresses and device health information necessary to operate and support those services.

Cookies

We use a minimal set of cookies and similar technologies to operate the site. We do not sell your browsing data. You can block cookies in your browser settings; the site will continue to function.

Identity verification and payment providers

We use third-party providers — for example Stripe and FreshBooks — for billing and, where required, identity verification. Those providers handle payment details directly; we do not store full card numbers.

How we use information

To provide, install, maintain and improve our products and services.
To respond to inquiries and prepare quotes.
To maintain accounts and billing records.
To detect and prevent fraud and abuse.
To meet legal and regulatory obligations.

How we share information

We do not sell your personal information. We may share it:

Within Edwards VoIP Solutions and its affiliates.
With vendors and partners who perform services on our behalf, under confidentiality obligations.
With law enforcement or regulators where legally required.
With credit and collection agencies in the event of unpaid accounts.
With a purchaser or successor in the event of a sale or reorganization of the business.

Information retention

We retain personal information only as long as necessary for the purposes described above, unless a longer retention period is required by law.

Security

We implement administrative, technical and physical measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Linked websites

This site links to third-party websites, including our clients' sites and our billing portal. We are not responsible for the privacy practices or content of those sites.

Your California privacy rights

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to:

Know what personal information we collect, use and disclose about you.
Request a copy of that information.
Request deletion of that information, subject to legal exceptions.
Request correction of inaccurate information.
Not be discriminated against for exercising these rights.

We do not sell or share personal information as those terms are defined under the CCPA/CPRA. To make a request, email privacypolicy@evoipsolutions.com or call (714) 242-4501. We will verify your identity before acting on a request.

Children's privacy

Our services are intended for businesses. We do not target or knowingly collect personal information from children under 16. If we learn that we have, we will delete it.

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the most recent revision. Continued use of the site after an update indicates acceptance of the revised policy.

Contact us

Email: privacypolicy@evoipsolutions.com
Phone: (714) 242-4501

Privacy Policy